Beginning in the summer I started having issues with my Garmin Edge 800. A few tracks were corrupted but I was able to download them using Topo Fusion, so it wasn't a big deal. SportTraks, none of those files would load so I have a big gap there that I am not sure how to fill.
After my early morning, Oh Dark Thirty Ride Before Work on Friday, I turned off the unit but when I tried connecting to my commuter it would start up and hang on the first screen. I looked it up on the web found out how to force it into Mass Storage mode, where you hold the power key and the lap/reset button and then let off on the power and it goes into disk drive mode.
Saturday morning I tried the master reset based on what Garmin recommended you do and why:
Here are a few instances in which it may be necessary to perform a master reset on the Edge 800. A master reset should be performed if the Edge is:
- Not functioning properly
- Needing to be restored to factory default settings*
- Not receiving a satellite signal
- To bring up language selection prompt if incorrect language text is showing
- Unable to pair up accessories, such as the heart rate monitor or speed/cadence sensor
All settings, workouts, and satellite data will be erased when resetting the GPS. Workouts can be backed up in Garmin Connect. Refer to the FAQ article "How can I backup my personal settings and profiles on my Edge 800?" to back up personalized settings.
To perform the master reset:
- Power device off
- Press and hold Lap/Reset and Start/Stop
- Power device on while still holding both buttons
- Continue holding buttons when the Garmin "splash" screen appears
- Release buttons when Garmin "splash" screen disappears
The Edge 800 is now reset. Leave the device outside with a clear view of the sky for a minimum of 20 minutes to acquire satellite data.
*A User Data Clear can be performed in order to remove personal settings without removing history.
To perform the User Data Clear:
- Power device off
- Touch and hold finger in top-left corner of display
- Power device on while still maintaining pressure on display
- Release display when the Reset device settings to factory default? message appears
- Touch Yes
This will erase personal settings, such as the user profile. However, saved activities will not be removed.
Referenced Links:
Garmin Connect: http://connect.garmin.com/?s=1
FAQ article: https://support.garmin.com/support/searchSupport/case.faces?caseId={1fe5e5c0-e8c0-11e0-73d0-000000000000}
Of course none of this worked. After feverishly looking at many different forums I came to the conclusion that I had corrupt files. On some website, I found some one suggesting doing a CHKDSK /F on the device. I did that and it started working!
To play it safe, I did a User Data Clear and then reset up the device and works great now!
Not sure what to do if you have a MAC.
Not sure what to do if you have a MAC.
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